Sorry you're having trouble accessing your account! Here are a few common solutions:
- Try going to https://app.tonebase.co/logout and entering your email and password.
- Check to make sure the email address is the same one you used to create your subscription.
- If you signed up originally with Facebook or Google, you'll need to use one of those login options.
- Try resetting your password by clicking "Forgot your password?"
- Clear your browser's cache/cookies/history.
- Turn off ad-blockers
- Ensure you are using our supported web browsers (Safari or Chrome) and that they are updated
If none of those solutions work for you, send us an email at team@tonebase.co and we'll get back to you with a solution as soon as possible!
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