Sorry you're having trouble accessing your account! Here are a few common solutions:

  • Try going to and entering your email and password.
  • Check to make sure the email address is the same one you used to create your subscription.
  • If you signed up originally with Facebook or Google, you'll need to use one of those login options.
  • Try resetting your password by clicking "Forgot your password?"
  • Clear your browser's cache/cookies/history.
  • Turn off ad-blockers
  • Ensure you are using our supported web browsers (Safari or Chrome) and that they are updated

If none of those solutions work for you, send us an email at and we'll get back to you with a solution as soon as possible!