tonebase
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Knowledge base
Getting Started
About tonebase
10
What is tonebase?
Where can I view a catalog of all your available lessons and content?
What instruments are taught?
What is the format of the video tutorials?
How often are new tutorials added?
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Starting A Subscription
8
How do I start a subscription?
What are the different plan and pricing options?
How does the free trial period work?
How do I apply a coupon code?
Why do I need to enter a payment method to start a trial?
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Video Player
Troubleshooting
3
How do I change the video speed?
How do I turn the subtitles on/off?
Why won't the video play?
Current Members
Troubleshooting
4
How do I change my password?
How do I access scores/workbooks on my iPad?
How do I find the workbook or tonebase edition to download?
How do I set up auto-updates for the tonebase App?
Billing & Account
8
How do I access my account?
Why am I being double billed?
How do I access my billing information?
How do I update my payment info?
How do I change the email address on my account?
View all 8
Community
Forums
2
How do I access the forums?
Is there a calendar of upcoming tonebase Live events?
Frequently Asked Questions
General
14
How do I unsubscribe from emails?
How do I change my password?
How do I access scores/workbooks on my iPad?
How do I apply a coupon code?
What is the format of the video tutorials?
View all 14
