If you're experiencing problems checking out please try the following solutions.
- Clear your browser cache and cookies
- Use one of our supported browsers: Chrome or Safari.
- Already tried one? Try switching to the other.
- Customers often have better luck using PayPal — give that a try if card payment isn't working.
- Avoid applying extra coupons if your subscription is already discounted.
- Check with your bank to ensure tonebase is authorized to process the transaction.
Still stuck? Reach out to us anytime at team@tonebase.co for further assistance.